A mobile evolution. Or is it a revolution

We get a bit mixed up by the terminology, but the big news is that Melon Mobile, Africa’s first truly digital telco, is once again setting the pace in the mobile service industry in South Africa. With the introduction of two innovative in-app features—Melon eSIM and Family Plans—Melon Mobile reaffirms its commitment to providing a digital-first experience. These features are designed to offer customers more freedom, control, and value, transforming their mobile journey into a seamless digital experience.

Embrace the Future with Melon eSIM

Melon eSIM is now available on the Melon Mobile App, bringing a truly digital SIM experience to customers. Here’s why it’s a game-changer:

• It’s digital: The perfect substitute for a traditional physical SIM card, now accessible on any eSIM-compatible mobile device.
• Instant Activation: Get your eSIM up and running within 5 minutes, without the need to visit a store.‍
• Flexibility: Even if you’re stuck in a contract, you can use Melon eSIM as a second SIM.

According to our founder and CEO, Calvin Collett, “eSIM is another step towards a truly digital mobile company. Our customers now have the choice to use our service over eSIM or physical SIM, or even have Melon eSIM as a secondary SIM to take advantage of our Data & Voice prices—especially when they’re locked into long-term contracts they can’t get out of.”

Now something for the whole family.

Available from October 2, 2023, Melon Family Plans bring unprecedented convenience and customization:

• Create multiple Melon subscriptions on a single account.
• Add a month-to-month plan to each line, or choose one plan for all your lines.
• The main account holder can effortlessly manage Top-Ups and Monthly Plans for each user.
• Families can now leverage the control, flexibility, and freedom that Melon offers.
• Ideal for households wanting to keep tabs on their monthly mobile Data & Voice bill.

“With the launch of Melon Family Plans, South Africans will have the freedom to build customized packages for each person they wish to include in their Family Plan. They then have the ability to Top-Up with Data and Voice whenever necessary, all from one account. It’s the personalization of mobile plans made easy,” adds Collett.

We like to keep things simple.

Melon Mobile’s approach to mobile service is purely digital. From the simplicity of activation to the flexibility of managing plans, everything can be done online, ensuring a hassle-free experience. Just a few clicks on the app and you’re set—no need for store visits.

Melon Mobile’s digital approach extends to their award-winning customer service. By moving away from traditional physical stores, Melon ensures that every aspect of the customer journey is seamless and efficient. This approach not only saves time but also provides greater flexibility and control over mobile services.

So that’s it. You know everything you need to know about Melon Mobile’s eSIM and Family plans. If you want to find out more, head on over to melonmobile.co.za.

‘til next time,
Bye.