No-one likes the hassle of phoning up a network provider to get out of a contract. What a schlep. Luckily, we have a few melons who are ready to do it for you. All you need to do is give us permission. We’ll do the rest.
If your contract has come to an end, we can switch you to pre-paid. If you still have a few months left, we’ll keep your number and contact you closer to the time.
Step 1
Fill in the form below. We’ll get a couple of important details and then get your permission.
Step 2
Our Melons will contact your network provider on your behalf. We’ll ask you to be moved onto pre-paid.
Step 3
Once you’re on pre-paid, we’ll let you know and help you port your number on our App.
We get it. You’re going places and you want to take your number with you. We can help you do that. And, if you port today, we’ll double your Data on any paid plan, for 3 months.
1
Select “Keep my number” on the Melon home screen under the “SIM” tab.
2
Enter the number you want to keep and click confirm.
3
Insert your precious SIM into a device that receives texts. Wait for an SMS about the port and follow its instructions.
4
If accepted, your port should happen between 19H30 and 22H00 in the evening.
5
We'll let you know when to insert your Melon SIM and restart your device.
